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  Flagger Training and Traffic Control

Flagger Training
A one-day seminar in flagging, safety, and traffic control. Students who successfully complete this class will receive a flagger certifcation card valid for three years. Textbook and course materials provided; bring a #2 pencil. Must be 18 years of age. Note: There is no job placement service with this class.
CEUs: 0.75

May 17
1 Sat
Smith/Gale
9704 - Add to cart
8:00AM - 4:30PM
Outreach Center Building 99
Bldg 99, Rm 131
$55.00
Jun 14
1 Sat
Smith/Gale
9706 - Add to cart
8:00AM - 4:30PM
Outreach Center Building 99
Bldg 99, Rm 131
$55.00

Project Management

Project Management Professional PMP
Need a certification to advance your career? Want recognition as a leader in your industry? Designed to prepare students interested in taking the PMP exam, this course focuses on standards set by the Project Management Institute. Curriculum includes project quality, scope, time, cost, human resources, communications, risk, procurement, and integration management. This course meets PMI formal education requirement. The instructor Duane Petersen, has served many years as a PMP Exam Prep instructor and his students have an outstanding passing rate. Prerequisites: bachelors degree (or global equivalent) and 3 years of project management experience, or a secondary diploma and 5 years of project management experience. Text Required: Mulcahy-PMP Exam Prep.8th Ed.978-1932735659 Optional: Guide to Project Mgmt Body of Knowledge, 4th Ed,978-1932735000 Sanghera-PMP In Depth. 2nd Edition 978-1-59863-9994
CEUs: 3.6

Apr 15 - Jun 10
9 Tue
Duane Petersen
9142 - Add to cart
5:00 - 9:00PM
Outreach Center Building 99
Bldg 99, Rm 251
$599.00

Introduction to Project Management
Want to learn how to effectively manage projects professionally and personally? This foundation course focuses on the vocabulary, methodology, and best practices recognized by the Project Management Institute. Learn the skills to help you: Initiate, Plan, Execute, Monitor, Control, and formally close a project. Gain the skills and insight to take your projects to the next level. The instructor David Syverson has over 30 years of project management training. He has worked for leading organizations including: Boeing, McCaw Cellular, University of Washington and Weyerhaeuser. Text Required: Introduction to Project Management, Schwalbe, 4th Edition, ISBN# 978-0982800331, Microsoft Office Project 2010-Step by Step, Chatfield, 1st Edition, ISBN#9780735626959.
CEUs: 2.4

Apr 22-May 27
6 Tue
David Syverson
9140 - Add to cart
5:00 - 9:00PM
Main Campus
Bldg 99, Rm 131
$349.00

Professional Development

Customs Broker Exam Prep
A customs broker is licensed by U.S. Customs and Border Protection (CBP) to aid clients/companies in the import and export of goods across the U.S. border. Customs Brokers are industry-recognized experts in the business of international trade responsible for submitting required information and appropriate funds to CBP on behalf of their clients. This multi-faceted 10-week course is designed to prepare participants to sit for and pass the Customs & Border Protection (CBP) Customs Brokers License Exam. In addition to preparation, this course will provide an understanding of customs compliance concepts even for those participants not planning to take the exam. Highlines comprehensive prep course features: Class time dedicated to organizing test materials Each class will focus on different test themes with discussion facilitated by experienced licensed brokers drawing from real-life situations Social media tie-ins to help remember and engage with key topics In-class practice tests, time drills and answer breakdowns A structured review of the regulations and Harmonized Tariff Schedule to keep students from feeling overwhelmed Pointers on navigating the Harmonized Tariff Schedule and General Rules of Interpretation (GRIs) Course curriculum sourced from a leading provider* Step-by-step guidance on how to assign Harmonized Tariff Schedule classifications Exam-taking tips & strategies and advice on how to appeal test answers (should that become necessary) Course Materials Required: Please visit www.boskage.com to purchase your course materials. Enter code HCCCE to receive 10% off testing materials.
CEUs: 3

Jun 25- Aug 27
10 Wed
Amy Morgan
8811 - Add to cart
6:00 - 9:00PM
Outreach Center Building 99
Bldg 99, Rm 132
$1499.00

Human Resources BUSN 267 Online Cert Part 3
Looking to start a career in Human Resources or wanting to further your professional expertise? The third class of a 3-part, 15 credit certificate program (classes do not have to be taken in order) Credits can also be applied toward an Associate’s Degree at Highline Community College. The program will allow you to work 100% of the time in a place where you want to study without compromising your family or job. Your pace, your space! Topics include: Employee & Union-management relations, Appraising performance, HR Information Systems, and Compensation. 5 credits. Required text: Human Resource Management, by Robert Mathis and John Jackson, 13th edition, for all three quarters of this program. For complete program information, please call (206) 870-3785. For detailed information regarding the PHR Certification Exam, please go to the Human Resources Certification Institute website: www.hrci.org. Funding Available- Please contact Highlines Workforce Education Service at 206-592-3802 or Womans Program/WorkFirst Services at 206-592-3837 to see if you qualify for funding.
CEUs: 0

Mar 31- Jun 13
0 Sun
Dawn Thomas
8888 - Add to cart
TBA
Online
Bldg 0, Rm 0
$499.00

ServSafe- Individual
Includes topics such as wine appreciation, casino management and operations, cost control and profitability in food operations, visitor and convention bureau management and operations, marketing tourism and travel destinations, legal issues in hospitality management, human resources management in hospitality, hospitality accounting, understanding financial statements and specialty topics in the area of hotel, tourism and hotel management.
CEUs: 0.8

May 17
1 Sat
Chris Brandmeir
8816 - Add to cart
9:00AM - 5:00PM
Main Campus
Bldg 17, Rm 105
$79.00

ServSafe- Couples
Includes topics such as wine appreciation, casino management and operations, cost control and profitability in food operations, visitor and convention bureau management and operations, marketing tourism and travel destinations, legal issues in hospitality management, human resources management in hospitality, hospitality accounting, understanding financial statements and specialty topics in the area of hotel, tourism and hotel management.
CEUs: 0.8

May 17
1 Sat
Chris Brandmeir
8818 - Add to cart
9:00AM - 5:00PM
Main Campus
Bldg 17, Rm 105
$129.00

Export Basics

Introduction to Export
The modules focus on the concerns of the practicing international trade professional worldwide. It has been designed to form a sound foundation and understanding of the major factors affecting the global marketplace. It is an excellent exporting and importing skills building course for the new participant to international trade that wants a complete survey of the discipline. All of the major concepts and terminology of international trade are addressed in the hands-on activities and topic papers that form the basis of this course. Please enter zeros in required credit card field to register.
CEUs: 0

Open Enrollment
0 Sun

9001 - Add to cart
: - :AM
Online
TBA
$0.00

Export Money, Financing and Documentation
This module focus on exporting money, financing and documentation. Topics include: Recognize proper prices of goods in an international market; Distinguish the difference between domestic and international pricing; Explain the importance of proper documentation when exporting goods; Describe why proper documentation is vital when entering the international market and more. Please enter zeros in required credit card field to register.
CEUs: 0

Open Enrollment
0 Sun

9003 - Add to cart
: - :AM
Online
TBA
$0.00

Export Marketing and Distribution
This module focuses on Marketing and Distribution. Topics include: Identifying target markets; Assess choosing a research strategy; Explaining the importance of market research when introducing a product to a foreign market; Understanding and explaining basic logistical and distribution methodologies in moving goods into foreign markets; Assess the value and importance of various international distribution methods; Recognize the value of distribution agreements, and more. Please enter zeros in required credit card field to register.
CEUs: 0

Open Enrollment
0 Sun

9005 - Add to cart
: - :AM
Online
TBA
$0.00

Online Training and Education

Online Certified Webinar Planner
Finally, you can acquire the best professional development in webinar meeting planning. Plus get the option of being recognized for your knowledge by becoming a Certified Webinar Planner -CWP. Virtual meetings are distance seminars and education featuring audio, slides and video in a synchronous format. They include webinars, webcasts, video casts, two-way web cams, and other audio and video formats. Discover the various synchronous distance meeting formats available and learn about the technology of producing distance meetings. Then get the best instructional techniques on the design and teaching of effective distance or webinar meetings. Lastly, acquire the webinar planning skills involved in budgeting, pricing, and marketing webinar meetings. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8

Online Certificate in Online Teaching
For those new to teaching online, or those already teaching online. Get the best instruction from the foremost authorities in online learning. Thousands of people have taken this fundamental yet advanced training in teaching online. From building an online course to improving an online course, from fostering online discussion to encouraging student interaction, from traditional assessment to online tests, the program will give you both the fundamentals of teaching online, as well as the most advanced tips and techniques in the business. Your instructors are authors, speakers and consultants in online learning and teaching. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8

Online Certificate in Teaching Adults
This is your invitation to teach others in-person and join in one of the more important functions in life - passing on knowledge and skills to others. It is both an opportunity and a responsibility. Whether you want to teach others or currently teach others, in any setting, either formally or informally, this course is for you. We will give you both the fundamental and advanced information to improve your teaching. Your lead instructor is author of How to Teach Adults, the best-selling book on the subject. The ebook version is included in the course.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 3.2

Online Certified Online Instructor-COI
For those new to teaching online, or those already teaching online. Get the best instruction from the foremost authorities in online learning. Thousands of people have taken this fundamental yet advanced training in teaching online. From building an online course to improving an online course, from fostering online discussion to encouraging student interaction, from traditional assessment to online tests, the program will give you both the fundamentals of teaching online, as well as the most advanced tips and techniques in the business. Your instructors are authors, speakers and consultants in online learning and teaching. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8

Online Corporate Online Education
Discover a new online format to use in training employees and/or providing customer education. The asynchronous teacher-led online course with a start and end date has been shown to be cost-effective and superior to other online formats for intensive and comprehensive training and education. Millions of employees coming into the workplace have already experienced it. Now you can get the best training in building and teaching online from a national online learning authority who has taught thousands how to teach online.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 3.2

Online Hybrid Courses
The rapid growth of on-line and other digital tools to deliver course materials has opened the door to many possibilities for expanding regular face-to-face courses or developing new ones. This is a great opportunity to reach broader audiences and add rich resources and materials to the topics you want to teach. Whether developing new or modifying an existing class, this four-week session will help you puzzle out how to take advantage of the best of both worlds. Use the strength of the face-to-face engagement and the power of the Internet to deliver great content, reach broader audiences and support different learning styles. The Hybrid or flipped classroom encourages students to learn at their own pace while also building on the unique exchanges that can happen in both the face-to-face class and on-line. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Fostering Online Discussion
Being engaged with your online learners throughout the course is one of the three biggest weaknesses of online teachers. It is also one of the three biggest ways to take your online course to the next level, making it a superior learning experience for your learners. Come experience how to do it from the creator of the concept and practice of continual engagement in teaching. Discover how to build student success through your interaction, how to give online learners feedback, communicating with them about everything from subject matter to delicate issues to grading. You will come away with advanced, practical, how-to tips from one of the foremost authorities on fostering online discussion. And you will see how your instructor models great interaction and engagement in the online environment. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6


Online Courses for K12 Teachers

Online Gender in the Classroom
Discover why girls waste 30% of their study time, why boys get worse grades than girls, why boys do less homework than girls, and the 5 learning habits girls get in school that hurts them in the workplace. Your female students learn differently than your male students. Discover how girls learn. Take away 10 top tips for helping girls learn more, and the 5 tips to help girls succeed more. Then discover how boys learn. Take away 10 top tips for helping boys learn more, and the 5 tips to help boys succeed more. Get info about research not available anywhere else. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Learning and Teaching K12
Discover the fascinating world of online learning and teaching. Specifically for K-12 teachers, you will find out why and how your students learn online. Find out about all the wonderful eTools being used, from drag-and-drop games to virtual labs. Then find out how you can begin to use the web in your own teaching. See why web-enhanced courses are being introduced in K-12 schools. Then take home online strategies for helping your students to learn more and preparing them for the workplace. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Students with Aspergers
Today, every school in America has students who have been diagnosed with Aspergers Syndrome a neurological disorder on the autism spectrum. The effects of this disorder vary widely, but it is important for every teacher to understand how to recognize behaviors that may indicate Aspergers Syndrome. In this course, you take away strategies for working effectively with Aspergers students. And you will find out how to work effectively with parents to create the most positive learning environments for children and teens with Aspergers Syndrome. The course is geared for K-12 teachers, but it is also relevant for counselors, faculty in higher education, parents and anyone else interested in understanding this important issue. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Generational Learning Styles K12 Teachers
Regardless of your age, it is always helpful to increase your understanding of how your current students learn and what your future students might need. Students learn in a variety of ways, this course will focus on the influence of generational characteristics on learning styles. Your students learn differently than you do. Come find out how to help your students learn more. And discover something new about yourself too! We will explore fascinating information on the brain and how each generation has responded to their unique cohort experience. You will acquire the skills and information needed to facilitate Gen Y and the emerging generation of learners. Understand how your own generational characteristics impact your learning AND your teaching. Come away with our top 20 generational techniques for helping your students learn more. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Social Media and Online Tools K12 Teachers
Facebook, Twitter, YouTube, it seems everyone, including your students, talk about ways the Internet lets them stay in touch and see what others are doing. Since many of your students are already there, have you been curious if any of these tools might keep them engaged in your class? Do you ever wonder if there might be some time effective ways to communicate with their parents? GoogleDocs, Adobe ConnectNow, iGoogle, Flicker, animoto, earth album, Teacher Tube, blogs, virtual labs and yes, even Facebook and Twitter can help you add dimension and interest to your class. Discover tips to use a variety of social media and online tools to help your students. You will also spend some time discussing ways to overcome resistance you might encounter in using these programs. For any teacher interested in social media, from beginners to advanced social networkers. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Substitute Teacher Preparation
To be a substitute today it takes student respect, skills and a portfolio of ideas and workable presentations. You may get the first call but the successful substitute gets the second and third call to report. Understand what is expected of a substitute and how to maximize your value to a school. Find out about how to develop a sub notebook, understand classroom management, the latest techniques in developing lesson plans, how to use your own portfolio to assist in teaching, and much more. With information applicable to any U.S. state, this course will provide you with the information you need to know to be successful at any level in any school. It will start you on the teaching path with a working knowledge and a portfolio of ideas to use the day you walk in to a new teaching environment. It will also assist you in finding important information to make you a valuable asset to any school system.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Using Cell Phones in the Classroom
Class, turn your cell phones - - on! Most of your students have cell phones, and now you can use this valuable tool in your classroom to engage and involve your students more in their learning. Discover how to implement cell phones in your classroom from a teacher who has done it successfully. Come away with a step-by-step how-to plan on enhancing your students learning, and your teaching.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6


Green Technology

Online LEED AP + BDC
Discover the real-world application of Green Building Design and Construction practices on LEED projects. Prepare yourself for the LEED AP+BD&C accreditation exam that (after passing) will allow you to operate as a successful LEED practitioner on and off job sites. The LEED Rating System is the industry leader in Green Building Design and Construction, and has driven market transformation in both the public and private sectors over the past decade. This innovative system is continually evolving to providing guidelines for specifying, designing, building and tracking sustainable best practices for site, water, energy, material and indoor air quality. As a result, numerous building codes such as the International Green Construction Code follow many of the LEED principles, and Federal Agencies along with many corporate policies mandate LEED certification to provide the environmental, economic and social benefits that these buildings have proven to possess. You will learn the tools, knowledge and materials necessary to pursue new opportunities in the growing green field as a LEED AP+ BD&C accredited professional ready to work on the next billion square feet of LEED Certified commercial space! To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 3.2

Online LEED Green Associates Exam Preparation
This course covers the fundamental concepts of green building and is intended for design, construction and real estate professionals, building owners, or anyone who wants to develop their knowledge in this area. The course will prepare students to earn the LEED Green Associate credential from the Green Building Certification Institute and fulfill the eligibility requirement to sit for the exam. Students examine case studies of LEED certified building projects, concepts of integrated design, third-party verification and the LEED administration process. In each of the first seven Units we cover all specification sections listed by the Green Building Certification Institute as exam content areas. The final Unit focuses on exam preparation. To be successful in this course and on the exam I recommend you view all the presentations, thoroughly read and understand all the readings, successfully pass each of the Units quizzes and engage in the discussion forums with me and your fellow students. You will examine case studies of LEED certified building projects, concepts of integrated design, third-party verification and the LEED administration process. Kelly Gearhart, your instructor, holds the designations LEED AP BD+C, LEED AP O+M, and will answer your questions in the online discussion. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 3.2


Online Business Career Skills

Online Cyber Security for Non-Technical Managers
Cyber Security for Non-Technical Managers Cyber security issues are all around us and reach nearly every part of our business and work, from online banking and education to Facebook and Wi-Fi. Finally, you can get up to date on Cyber Security basics and fundamentals. Designed for non-technical managers, directors and others in the work place, you will find out about threats and vulnerabilities, safeguards, common attacks, viruses, malware and spyware, disaster recover planning, Intrusion Detection/Prevention, basic security architecture, introductory forensics, and cyber terrorism. At the end of this course, you will have the knowledge needed to practice safer computing and safeguard your business and work information. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Business Coaching Certificate
Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Critical analysis and improvement of your programs alongside group dynamics and innovative strategies will also be examined in terms of coaching and mentoring programs. Take home the much-awaited toolkit you have been searching for to improve your employees performance and create the working environment that your employees will find truly rewarding. To register visit: http://www.yougotclass.org/catalog.cfm/Highlinecc
CEUs: 3.2

Online Business Research Certificate
Discover the specific knowledge needed to succeed in researching and utilizing the best and most appropriate data for decision making for your work organization. Get the skills needed to effectively communicate research results to a specific audience for maximum impact and effective decision making. For business professionals, entrepreneurs, and anyone who needs specific information about a business; or who is in business and needs specific information about a particular topic such as market potential, competitive intelligence, standard industry practice, productivity improvement, etc. This course will give you the specific knowledge you need to succeed in your research quest.To register visit: http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8

Online Entrepreneur Boot Camp
Starting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur. At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business. To register visit: http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Media Buying Strategies
Discover the marketing planning process to clearly delineate the relationship between marketing and media-buying decisions. Marketing functions are examined through case analysis to successfully integrate all elements of the media-buying process. This course presents concepts and strategies from a business decision-making perspective. This approach reflects the emphasis on the marketing decisions that business owners are most likely to confront in their marketing operations when meeting with various media outlets and managing their marketing campaigns. Come away with knowledge of media buying strategies to promote your organization and boost sales and profits. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Practical Math for the Workplace
For anyone interested in acquiring the skills needed to understand and perform common business activities such as payroll, banking, invoicing, and purchasing. Business owners and managers will find this course particularly beneficial in providing a clear and understandable insight into the basic mathematical skills and processes needed to perform financial tasks required in the workplace. This course provides a basic foundation for understanding the practical applications of mathematics in common workplace activities. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online The Business Plan
Whether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In this course, you evaluate the many aspects and potential hurdles of the business and build the Business Plan, one step at a time. This practical, hands on approach encourages you to immerse yourself in the vision and planning aspects of your business. Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Program Evaluation for Nonprofits
Enhance your understanding of program evaluation within the nonprofit context. Find out how to improve your evaluation planning, data collection, data analysis and data use. Special attention will be paid to the real-world challenges that organizations may face when conducting evaluation, including staff time, costs and reporting evaluation results to funders. By the close of the course, you will have a complete program logic model and evaluation plan ready for implementation.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Revenue Generation for Nonprofits
Build revenue streams for your non-profit organization. They are essential not only to keep your doors open but also to expand your services. Discover how to increase revenue from your current activities. Develop strategies for building new ones. Know how to effectively set prices or fees. Understand the 20 percent that generates 80 percent of your revenue. These are basic concepts that will yield greater results. After taking this course you will have the knowledge to improve your revenue generation and generate a better surplus.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4

Online Certificate in Customer Research
Your customers hold the key to the future success of your organization. You can find out what your customers know by engaging and interacting with your customers. Find out how to get feedback, information and even answers from your customers. With our low and no cost methods of customer research, you will discover new techniques for collecting information that will improve your organizations products or services, promotion and marketing, and even bottom line finances. Whether you work in a for-profit or nonprofit environment, our 8 stage needs assessment model will give you a step by step proven approach to researching and selecting new services, products or activities.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 3.2


Online Business Communication

Online Certificate in Customer Service
Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organizations success. You will also take away some extraordinary customer service techniques you will not find anywhere else. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 3.2

Online Using Personality Profiles for Better Work Performance
Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who do not share your same style. Course fee includes your own DiSC Behavioral Personality Profile assessment and review. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Certificate in Presentation Media
Presentation media are key to communication, sales, speeches and any other effective presentation today. Whether your presentation is online or in-person, presentation media not only enhance your message but often make your message successful. Find out how to use Prezi, the new slide software that goes beyond one-dimensional presentations, and the finer points of Photoshop for presentations. Then discover the design elements to creating visual presentations for success using any media. Take away critical skills for both training yourself and others in your organization. You will come away with the latest, most advanced practical and design knowledge in presentation media.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8

Online Negotiation: Get What You Want
Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what is essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Self Publishing eBooks
eBooks are becoming more popular than ever, especially with the release of the iPad and other tablet computers. In addition to publishing fiction and non-fiction books individuals and companies are using eBook publishing as a way to market products, services, and ideas. Come discover what makes a great ebook and how you go about creating, formatting and publishing your eBook. Learn the steps necessary to create your eBook with text, photos, illustrations, audio, videos and hyperlinks to websites. Understand the different options you have in self-publishing and distributing your eBook. Walk away not only knowing how to make an eBook but how to market it as well.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6


Online Management and Leadership

Online Supervisory and Leadership Certificate
Your employees are your most valuable resources. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisors role and responsibilities, and strategies for improving your overall effectiveness as a leader. Take home practical information along with tips and techniques that can be applied at your job immediately. One two-month online course; Sally Klauss, instructor, Riverside Community College, Riverside, CA. 32 hours of seat time is suggested for this course.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 3.2

Online Managing Telework Certificate
Get the best professional development in managing telework. Then boost your productivity and your organizations bottom line. For telecommuters, prospective telecommuters, those supervising telecommuters, decision makers, trainers, HR professionals, and anyone interested in telecommuting. Teleworkers will position themselves for success by knowing the essential elements for managing themselves from a distance. Supervisors will learn the critical differences in supervising teleworkers and how to structure supervision for success. Discover the keys to making telecommuting a success for you and your organization. Then learn the essentials of supervision critical for both telecommuters and management. Take home the core management practices to supervise telecommuters for a win-win for both employees and your organization. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 3.2

Online Management Certificate
Enhance your management skills through this program for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness. Then learn how to improve your management of time and productivity. Time is even more valuable in this century than in the last. Get tips and techniques you wont get anywhere else for managing time and increasing productivity. Finally, get the keys to manage different generations in your workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8


Online New Media Marketing

Online eMarketing Essentials Certificate
Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising. Relevant for any type of organization, including businesses, companies, non-profits, and government agencies. No eMarketing experience or expertise is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8

Online Google Analytics
If you are not reviewing your website statistics, then you are missing several key opportunities to profit from your website traffic. This course, aimed at non-technical users, will take you through all the key techniques and how to use website analytics using the world-standard Google Analytics, a free online tool. You will understand your visitor traffic better, learn how to calculate return on investment (ROI) for your online advertising, and find out how to get more conversions and sales from your website visitors. A must for anyone serious about leverage more success from their website. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Mobile Marketing Certificate
The way consumers are interacting with brands and connecting to the world is changing because of mobiles. Find out about location-based marketing, mobile payments, QR codes, applications, and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones. Then get step-by-step instructions on how non-technical users can build, deploy and market smartphone applications across Android, iPhone and Blackberry platforms. Finally, get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8

Online Video Marketing Certificate
Video marketing is the latest hot new marketing trend. Shoppers who viewed product videos were 144 percent more likely to add the product to their cart. Video with good SEO has a 53 percent higher chance of showing up on page one of Google searches. When done correctly, video can tell a story, and stories connect people. Video also leads to an emotion trigger that plain text cannot do. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 3.2

Online Inbound Marketing Certificate
Inbound marketing is a way to help potential customers find you through organic search. It is a process of using your website in a way that attracts visitors naturally through search engines, the blogosphere, and social media. Inbound marketing is more effective than outbound marketing, where you push sales messages to your potential customers. Inbound marketing is the future of the way we market in the 21st century. Discover how to attract customers to your site, what kind of content to share with them, how to use landing pages and forms to collect names and email address, and how to implement lead-nurturing campaigns that result in sales.To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8


Online Social Media for Business

Online Social Media for Business Certificate
Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. Learn how social networks are used to develop a two-way communication and marketing strategy for your organization. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.Your instructors are outstanding practitioners who also speak, write, and train others on social networks. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8

Online Designing Successful Webinars
Webinars are a hot new meeting format that save money and reach more people than in-person meetings. Use them for customer education, staff meetings and training, presentations, virtual seminars and much more. The technology is simple, but good webinar presentation techniques are critical. Discover the power of successful webinars for your business organization. Then learn the 4 key strategies to make your webinars more successful. Acquire techniques and tips that will make your webinars winners with your audiences. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 1.6

Online Managing Social Media Platforms Certificate
Different social networks have distinct characteristics, different features, and are used to develop a two-way communication and marketing strategy for your organization. Get a skill set for working and managing different social media platforms. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. You will get a firm foundation in Twitter, LinkedIn, and Facebook platforms. Come away with both an understanding of these social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 4.8

Online NISM Social Media Strategist Certification
The National Institute for Social Media Social Media Strategist (CSMS) certification preparation course will put you at the forefront of social media in business today. It will not only provide you with the knowledge and skills you need to become proficient in strategic social media methodologies, but it will also prepare you to take the NISM Social Media Strategist certification examination. This course will outline the strategic questions that every business must consider in order to find the right mix of tools and engagement. Each organization is different, and the social media strategy for any business should reflect its goals in order to succeed. Before taking this course, you will need to take the first two courses in the Social Media for Business series and take the third course before or while taking this course. To register for this class you must visit http://www.yougotclass.org/catalog.cfm/Highlinecc or click on the left-tab link: Click Here-UGotClass to Register
CEUs: 2.4


 

 

 

 


 

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Page last updated: March 08 2012.

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